Why is my MicroBot "Lost" quite frequently?


Common issue

- If you are running out of a battery of MicroBot, please recharge and try aga in. 

- You can use MicroBot from 10 to 15 meters. If there are thick or steel walls between MicroBots and your smartphone, the maximum distance can be a lot shorter.

With Smartphone  

- If it shows "Lost", you can press the button to force reconnect the MicroBot.

With Prota S

- Please check the network of Prota device. If Prota is offline, you can't remotely control MicroBot.

- Keep both software versions updated.


If all of these seem to be in order and the problem persists, send a support request on support.prota.info.

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