- If you are running out of a battery of MicroBot, please recharge and try again.
- You can use MicroBot from 10 to 15 meters. If there are thick or steel walls between MicroBots and your smartphone, the maximum distance can be a lot shorter.
- If it shows "Lost", you can press the button to force reconnect the MicroBot.
With Prota S
- Please check the network of Prota device. If Prota is offline, you can't remotely control MicroBot.
- Keep both software versions updated.
If all of these seem to be in order and the problem persists, send a support request on support.prota.info.