Why is my Prota always "reconnecting"?

Prota regularly disconnects from the Prota Space server to clean up any unnecessary resources, but it automatically reconnects within 30 seconds in general. Due to various factors, it can take up to 10-15 minutes to reconnect. If it doesn't reconnect within 15 minutes, we recommend rebooting the Prota by unplugging it from the power source and turning it back on.

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