(Prota S) The led of Prota keeps blinking green without hovering.

When you receive your Prota S, it's covered with a protective film.

Sometimes the film can interfere with the proximity sensor on the top of Prota S. This issue occurs most frequently with the White Prota S.

Make sure to remove the protective film and continue using Prota S as usual.


If the same problem persists even when you remove it, please send us a support request through support.prota.info.

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