There are a few situations when it might seem that the Prota is broken or has a defect.
1. An error might have occurred in the Prota Space server. You can check the server status through status.prota.info
2. The Prota OS might have been frozen. In this case, please try rebooting. To reboot, simply unplug and plug back into a power source.
If none of these steps work, please contact Naran Support team at support.prota.info and we will investigate the situation.