Prota S just seems to be broken


There are a few situations when it might seem that the Prota is broken or has a defect.

Make sure to use a 5V 2A power supply. Unstable power supply can make the device randomly fail at any point. Do not use PCs or laptops as a power source.

Try rebooting, just unplug and plug back in to a power source. If that doesn't work, try resetting.


If none of these steps work, please contact us directly at and we will investigate the situation.

Have more questions? Submit a request