Prota S just seems to be broken

 

There are a few situations when it might seem that the Prota is broken or has a defect.

Make sure to use a 5V 2A power supply. Unstable power supply can make the device randomly fail at any point. Do not use PCs or laptops as a power source.

Try rebooting, just unplug and plug back in to a power source. If that doesn't work, try resetting.

 

If none of these steps work, please contact us directly at support@thenaran.com and we will investigate the situation.

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