You will receive all your ordered items in the same parcel, including your pre-configured Prota hub. Your order will be dispatched within a week. We will send you the tracking number by email.
Articles in this section
- What is Prota Care Service? What are the advantages?
- I bought Prota Care Service, when will I receive my ordered items?
- How do I get pre-configuration of replacement?
- How can I get a refund for Prota care item?
- I want to use a WiFi network different from the one I submitted in the Prota Care form.
- I received my Prota but I cannot make it works (LED blinking red).
- I received my pre-configured Prota: what happens now? …
- Why do I need to submit the Prota Care Service Form?
- How many Prota hubs does the Prota Care service cover?