With Prota Care, we are offering you a way to build your smart home effortlessly thanks to your pre-configured Prota, customized automations and fast support.
The service includes*:
- Configuration of 1 Prota (excl. Raspberry Pi series, Prota Pi)
We set up and connect your Prota to your home’s or office’s WiFi network.
- Automation Stories Curator Service:
Get an exclusive access in our ‘Stories Writer’ topic in Naran Community to get suggestions of automation stories and ask any story you want to our Stories Writer team.
- App Curator Service:
We provide support to configure the apps you will use to create your stories
- Support reply within 24 hours:
We commit ourselves to answer any question and issue you may have within 24 hours, during weekdays (excl. holidays)
Service available for 1 year from the purchase date.
* If you are a subscriber of Prota membership, Prota Care Service and its specifications may differ depending on the membership plan you have subscribed to.